This Privacy Policy explains how webet collects, uses, stores, and protects personal data provided by Members and visitors to the webet platform. We are committed to handling your information responsibly and transparently.
This Privacy Policy applies to all personal data collected and processed by webet in connection with the webet.lat platform and all associated services. By registering an account or using the webet platform, you acknowledge that you have read and understood this Privacy Policy.
webet ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals ("Members", "you", "your") who interact with the webet platform at webet.lat. This Privacy Policy describes how we collect, use, disclose, and safeguard personal data in accordance with applicable data protection principles and international standards.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, all of which collectively govern your relationship with webet. If there is any conflict between this Privacy Policy and the Terms & Conditions in relation to data handling, this Privacy Policy shall prevail.
We review and update this Policy periodically to reflect changes in our practices or applicable legal requirements. The date of the most recent revision is displayed at the top of this document. Continued use of webet following publication of a revised Policy constitutes your acceptance of the changes.
webet operates as the data controller in respect of personal data collected through the webet platform. As data controller, webet determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection obligations.
For all data protection enquiries, please contact us at: [email protected]
When you register a webet account or complete KYC verification, we collect personal data including but not limited to: full legal name; date of birth; nationality; residential address; email address; and mobile phone number.
As part of our mandatory Know Your Customer ("KYC") process, we may collect copies of government-issued identity documents (such as Malaysian IC or passport), proof of address documents, and, where required, documentation evidencing the source of funds deposited to your webet account.
We collect transaction data related to your webet account, including deposit amounts, withdrawal amounts, payment method details (where provided), and account balance information. We do not store full payment card numbers or full bank account credentials on our servers.
When you access the webet platform, we automatically collect technical data including your IP address, browser type and version, device type, operating system, and referring URL. We also collect usage data such as pages visited, game sessions played, bet history, and session duration.
Records of any communications between you and webet — including customer support interactions, complaint submissions, and email correspondence — are retained as part of our service and compliance records.
webet collects personal data through the following means:
webet processes personal data on the following legal grounds:
webet uses the personal data collected for the following purposes:
webet does not sell your personal data to third parties for their own marketing purposes. Your data is used solely for the purposes described in this Policy or as required by law.
webet may share your personal data with the following categories of recipients where necessary and appropriate:
All third parties with whom webet shares personal data are required to process such data in accordance with applicable data protection requirements and solely for the purposes for which it was shared.
Some of webet's service providers and technical infrastructure partners may be located outside Malaysia. Where personal data is transferred internationally, webet ensures that appropriate safeguards are in place — such as contractual data protection clauses consistent with internationally recognised standards — to protect your data to a standard equivalent to that required within Malaysia.
webet retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with established data disposal procedures.
The webet platform uses cookies and similar tracking technologies to operate effectively and provide a personalised experience. The categories of cookies used include:
You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the webet platform.
Subject to applicable law, you have the following rights in relation to your personal data held by webet:
To exercise any of these rights, contact webet's data team at [email protected]. Requests will be acknowledged within five (5) business days and responded to within thirty (30) days.
webet does not knowingly collect or process personal data from individuals under the age of 21. The webet platform is strictly restricted to adults aged 21 years and above. If webet becomes aware that personal data has been collected from an individual under this age threshold, such data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on the webet platform, please contact us without delay.
webet implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While webet takes all reasonable measures to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your webet login credentials and notifying us promptly of any suspected unauthorised access.
webet reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to Members via email to the registered address or by prominent notice on the webet platform. The date of the most recent revision is displayed at the top of this document. Continued use of webet following the effective date of any amendment constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or complaints about how webet handles your personal data, please contact our data team:
Email: [email protected]
We take all privacy complaints seriously and aim to resolve them promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Six core commitments that underpin webet's approach to member data privacy.
All data transmitted between your device and webet is encrypted using SSL/TLS protocols. Your login credentials, financial transactions, and personal information are never sent in plain text.
Sensitive data — including KYC documents and financial records — is encrypted at rest on webet's servers. Access is strictly limited to authorised personnel with operational necessity.
webet does not sell your personal data to third parties for marketing or any other commercial purpose. Your data is used solely to operate your account and comply with legal obligations.
webet collects only the personal data necessary for account operation, identity verification, and regulatory compliance. We do not collect data beyond what is operationally or legally required.
You have the right to access, rectify, restrict, or request deletion of your personal data. Submit a request to our data team and receive a response within 30 days.
webet retains personal data only for as long as required by law or operational necessity. After applicable retention periods expire, data is securely deleted or anonymised.
webet handles your personal information with care and transparency. Log in to your account, review your data settings, or explore our full platform — sportsbook, live casino, slots, crash, and more. 21+ only.
21+ only. Please gamble responsibly.